Monday to Friday between 9:00 and 16:00.
Our showroom displays the full range of products we sell.

Unfortunately, it is not possible to try on samples!

Opening hours: Monday to Friday: 9 am - 4 pm
Quotations can only be provided via email.

For customised and branded products:
Esztergályos Márta – [email protected]
Csikós Ádám – [email protected]
Gaál Alexandra – [email protected]

For orders exceeding 500 pieces or export quotations:
Szabó Ildikó – [email protected]
Mészáros Csilla – [email protected]

If you are not yet a registered customer, please include your company details (company name, address, VAT number) as well as your contact information in your enquiry.
You Can Place Your Order Through Our Webshop or by Email

Vándor Mihály               [email protected]
Trendl Fruzsina             [email protected]
Varga-Havril Ágnes     [email protected]
Leskó Dóra                     [email protected]
Szabó Roxána               [email protected]
Bundik Andrea              [email protected]
Gaál Alexandra              [email protected]

Alternatively, you are welcome to visit our showroom in person, Monday to Friday between 9:00 AM and 4:00 PM, at 1037 Budapest, Bojtár utca 55–57, Hungary.
We are happy to provide samples for our customers. Samples are invoiced at the time of purchase, but may be returned within 60 days, provided they are in their original condition.

Products cannot be returned after they have been washed and/or customised with printing or embroidery.

Due to their special packaging, shirts cannot be returned or exchanged. Underwear cannot be returned or exchanged for hygiene reasons.
All product models can be viewed in our showroom; however, trying on garments is not possible there either.
There are no quantity restrictions for products kept in stock, including for home delivery.
In person at our location, or you can use a parcel delivery service.
If the product is in stock, it is usually available for collection almost immediately.
If the item is available from our supplier, the typical lead time is 1–2 weeks.
If the product is out of stock both at our warehouse and at the supplier, we will unfortunately need to wait for the next production batch to arrive. In such cases, we may also be able to recommend a similar alternative product.
Within Budapest, orders are delivered by our own drivers. Every delivery is preceded by a phone call to confirm the delivery details and arrange a convenient time. 
Outside Budapest, parcels are shipped by Express One Hungary. For information regarding the status of your shipment, please contact their customer service on +36 1 877 7400. 
Delivery charges for orders below HUF 70,000 net: 
Payment by bank transfer / advance payment: HUF 2,200 + VAT
 Cash on delivery (COD): HUF 2,500 + VAT 
Please note that card payment is not available upon delivery.
The delivery deadline is determined by your requirements. We only accept an order if we can confidently complete it within the requested timeframe.
Cash, credit/debit card, or bank transfer.
  • For parcel deliveries, payment can be made by cash on delivery (COD) or advance bank transfer
  • For customised products, a 30% deposit is required for new orders
  • Credit facilities may be requested and are granted based on the customer's turnover from the previous year.
If you have any aesthetic concerns regarding a purchased product, we will exchange it within 8 days, provided it is returned in the same condition in which it was supplied. 
We do not accept aesthetic complaints for customised products (printed or embroidered), and such items cannot be exchanged. 
Shirts and discontinued products are not eligible for exchange.
We recommend checking the goods upon collection at our warehouse whenever possible. 
We can only investigate quantity-related claims if the goods are inspected at your own premises and any discrepancy is reported to us within 48 hours of receipt. If our stock records show a surplus, or if it is otherwise confirmed that the error was on our side, we will deliver the missing items to you at our own expense. 
We cannot accept quantity claims reported by a third party, such as your own embroidery or printing contractor, or your customer.
If we have delivered the wrong model, colour, or size, we will send the correct items to you at our own expense.
Returned goods may be sent back to us at any time; however, we can only issue a credit or adjustment once the returned items have been received and checked at our warehouse.
Please ensure that all products are thoroughly inspected before any printing or embroidery is carried out. Unfortunately, we are unable to exchange or accept returns for customised products once they have been decorated.
We provide the statutory 6-month warranty on all products we distribute. The warranty becomes void in cases of improper use, misuse, or use outside the product’s intended purpose.
For hygiene reasons, discontinued products, shirts, and underwear cannot be returned or exchanged.
Please place an order only if you are familiar with the material and have carefully reviewed the product description and size information provided on the product page to ensure that you select the correct size.
All product models can be viewed in our showroom; however, trying on garments is not possible.
The easiest way to reach us is by taking bus 118 from Szentlélek Square and getting off at the Bojtár utca 49. stop. 
Alternatively, you can take the H5 suburban railway (HÉV) and get off at Kaszásdűlő station, from where our showroom is just a few minutes’ walk away.

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Pólónagyker Assistant

Hi! How can I help you? Feel free to ask about our products, shipping, or anything related to Pólónagyker.